Pricing.All prices quoted on this website are inclusive of VAT. Invoices containing a full VAT breakdown are issued with all orders.We accept the following credit and debit cards.
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We aim to despatch goods same day for all orders received before weekdays. Weekend orders are despatched the next working day. Normal delivery is by parcel post and takes 2 – 5 working days. Larger or urgent orders are delivered by 24/48 hour courier depending on products ordered and delivery region. In extreme circumstances, busy periods or for custom fitted clubs, please allow up to 10 – 14 days.
United Kingdom – All orders are charged on a by weight basis with prices starting from £5.95Europe - All orders are charged on a by weight basis with prices starting from £24.95
We stand behind our products and workmanship. All clubs and components carry a one-year warranty for the original owner against workmanship and breakage under normal playing conditions.Damages not covered include those not consistant with normal wear or defect, and/or deemed to have been caused by neglect or abuse.Warranty is void if club has been altered or repaired by anyone other than UK Custom Golf.
Returns on merchandise covered by the materials and workmanship warranty will receive free shipping, repairs, replacement equipment, or full credit as determined by UK Custom Golf.
Damaged on Arrival
If the product you ordered is defective or damaged in the shipping process email us through our contact page within 48 hours of receipt of your club(s). If UK Custom Golf is not notified within 48 hours of receipt and/or has been used, damages not covered by the materials and workmanship warranty will attributed to the customer's neglect or abuse. Returns
General Returns (NOT Custom Fit Products): Customers wishing to return non custom fit products are entitled to a full refund (minus postage costs) as long as:1. The refund request is made within 7 working days from the day after the goods are received by you.
2. The goods are returned in their unused new condition.
3. A returns authorisation number (RAN) is obtained prior to the return of the goods. This can be obtained by emailing email@example.com and quoting your name, address, invoice number and goods purchased.The definition of custom fit goods for the purpose of this website are any clubs assembled to customer specifications using the drop down menu's (length, shaft, grip, hand etc). Non custom fit goods include, headcovers, gift vouchers and any stated pre assembled special offer items.Returns may be made by contacting us to arrange a return of merchandise. All returns must be authorised by UK Custom Golf and must include a return authorisation number.Returns on merchandise for reasons covered by the material and workmanship warranty will receive free repairs, replacement equipment, or full credit as determined by UK Custom Golf.Returns on UNUSED non-defective merchandise made within 30 days will receive credit for the purchase price (excluding postage costs) minus a 15% re-stocking fee. Customers will be responsible for shipping charges incurred for returns of non-defective merchandise. Please contact customer service within 30 days of reciept for a return authorisation number.
Due to the fact that UK Custom Golf custom assembles clubs to customer specifications, non-defective equipment that has been used may not be returned.